Read: The Essential Deming: Leadership Principles from the Father of Quality

Read: The Essential Deming: Leadership Principles from the Father of Quality
Author: W. Edwards Deming
Edited by Joyce Nilsson Orsini
Publisher: McGraw Hill (2013)

Eager to learn more about Edwards Deming's concepts of Quality assurance, I borrowed the book from the library. This book lends insights to the ideas and thoughts of Edwards Deming. One of the ideas presented was that "dependability of service is an important quality characteristic." "Reliable service reduces cost."

This book outlines and discusses Deming's 14 points for management.

After reading this book, I felt curious to learn more about the statistical techniques that were discussed in the book. I felt curious how statistical techniques could be applied as an aid to solution of problems and as aids to knowledge and creativity.